Pregúntenos cualquier cosa. Sabemos que tienen preguntas. Hemos contestado a las preguntas más comunes por debajo. Si no se encuentra lo que se busca, por favor, mándanos un correo por hola@ceremonia.com
Ask us anything
Estamos aquí para ayudarle
All of our products are formulated and bottled in New York, with key active ingredients sourced from Central and South American countries, including Brazil, Peru and Mexico—some of the many places that inspired Ceremonia from the start. Explore our full list of active ingredients at our Ingredients Page!
No. Our products do not include parabens, sulfates or silicones and are free from many other ingredients you’ll find in traditional beauty. Did you know that Europe has banned 1,600 harmful and potentially toxic ingredients, while the US only bans 30 of them? At Ceremonia we pride ourselves in pushing the boundaries of what the future of beauty can be and have banned over 1,600 ingredients and beyond, following the EU framework. Read our full free-of list here!
Ceremonia prides itself in using clean and safe formulas with a strong emphasis on natural ingredients. At the intersection of farms and labs, Ceremonia has created its own original clean recipes with key natural ingredients sourced from Latin America. We believe in high-performance toxic-free products that are good for you and for the environment.
We carefully select the perfect cocktail of natural ingredients for each product. Check out our full list of hero ingredients and information on each via our Ingredients Page!
Yes. All Ceremonia products are vegan and cruelty free certified by The Leaping Bunny association. The Leaping Bunny Logo is the only internationally recognized symbol guaranteeing consumers that no new animal tests were used in the development of any product displaying it.
Ceremonia is rooted in Latin heritage and ritual. As we believe the harmony of nature is the most powerful ceremonia there is, our brand celebrates such, with ingredients that are clean and safe—for you and nature.
We whole-heartedly believe that together every small step creates one big step toward a healthier world. Therefore, all of our bottles are made of 30% post-consumer-recycled PET material and are 100% recyclable.
In an effort to limit our packaging waste, only the essentials are included in your shipment while ensuring safe transport.
Additionally, we understand that what happens in the shower doesn’t stay in the shower. Therefore, none of our products contain any toxic ingredients that may be deemed unsafe for our environment or waterways.
We understand that sustainability is an ever-evolving topic, and we remain committed to honing and adapting our efforts, always looking to do what’s best for the Earth. For more on our sustainability journey, we invite you to visit our Sustainability Page and feel free to drop us a line at hola@ceremonia.com with any thoughts and ideas. We would love to continue the conversation with you!
At this time, PCR (post-consumer resin) is the most suitable packaging option available, as it’s durable, recyclable, keeps single-use plastic out of landfills and requires the least amount of energy to be produced and recycled. While biodegradable plant-based plastic is great in theory, it requires rather sophisticated compost methods, which most do not have access to, and are not recyclable. This means that non-composted biodegradable packages are more than likely to end up in landfills due to inaccessibility to compost and the lack of specialized recycling facilities, and can take just as long to break down as regular plastic. PCR allows us to reuse thousands of pounds of plastic from our landfills and oceans, while also making them recyclable after you’re done using your product. In order to ensure your used bottles are properly recycled, we highly recommend this EPA guide to read up on your local recycling guidelines. For more information, please head over to our Sustainability Page.
No, nothing about Ceremonia products is harmful or toxic. Our clean-formula signature scent is 100% skin-safe, hypoallergenic and formulated without harsh chemicals, parabens or phthalate.
While our product formulas are clean and safe, they are not “tear-free” for children. Avoid contact with eyes.
We don’t currently offer refill or subscription services at the moment, but we’re always innovating for brand loyalists like yourself. Sign up for our newsletter to be the first to know!
Sin duda. Cada una de nuestras fórmulas son suaves y sin sulfatos con ingredientes nutritivos, muchos de los cuales son especialmente desarrollados para tratar el cabello seco y / o dañado.
El Aceite de Moska es un aceite curativo para el cuero cabelludo que promueve el crecimiento del cabello, un cabello sano, nutrición y brillo, sin frizz. El aceite de pataua brasileña combinado con aloe vera y aceite de ricino proporciona la máxima reparación, acondicionamiento y crecimiento del cabello. Inspirado por el apreciado aceite Moska, derivado de la República Dominicana, este aceite reparador para el cuero cabelludo pronto se convertirá en su ritual de preferencia para el bienestar óptimo del cabello.
Aceite de Moska is great for all hair types! We recommend using 1-3 droppers of product on shorter lengths and at least 3-4 droppers for long lengths, massaging into the scalp and roots, working down your lengths into the ends. For best results, treat the scalp with Aceite de Moska at least once a week on average or more, depending on your hair health and need.
As often as you’d like! We recommend using 1-2 times per week for optimum scalp health, depending on how often you wash, but there is no risk in overuse of the product.
Yes, it is certified RIPT (Repeat Insult Patch Test), meaning it is non-irritating, clinically-tested and allergy-tested. While our formulas are clean and allergy-tested, we recommend consumers with a sensitive scalp to test the product on a smaller area, before full application. We recommend storing Aceite de Moska in a cool, dry place, away from direct sunlight to avoid altering the formula in any way.
Nuestra fórmula del Aceite de Moska se hizo para apoyar la salud del cuero cabelludo en general. Nuestra fórmula ayuda a nutrir e hidratar el cuero cabelludo, mientras reduce la caspa y quita el exceso de sebo. Nuestro aceite de remedio para el cuero cabelludo, Aceite de Moska, promueve el bienestar de los folículos además de un cuero cabelludo saludable. En el caso de que usted tenga algunas condiciones subyacentes del cuero cabelludo, sugerimos que consulte con su médico de cuidado personal antes de usar Aceite de Moska.
We accept payments via American Express, Visa, MasterCard, Discover, Apple Pay, Google Pay and Ceremonia digital gift card.
Once the order is placed, you will receive a confirmation email with all order details and an order number directly to the email address provided during checkout. Order processing and fulfillment takes approximately 1-2 business days. You will then receive an email confirming shipping and tracking number. Shipping time depends on the shipping speed selected at checkout. We offer ground shipping (5-7 days) as default with 3-5 day standard shipping via USPS available, if preferred. We recommend ground shipping, as it’s the most sustainable!
You can input your promo/discount code on the Order Summary page, before Shipping and Payment during checkout. Only one code permitted per order, product exclusions may apply.
If you change your mind about your purchase, unopened packages will be refunded within 15 days of purchase date. Please reach out to hola@ceremonia.com to start the process. We are currently not able to accept any returns. If there was an issue with your order or if it arrived damaged, please contact hola@ceremonia.com and we will help you right away.
En este momento solamente realizamos pedidos a los EE.UU, pero ¡queremos saber de usted! Etiquétanos en Instagram y cuéntanos el siguiente lugar dónde te gustaría que se enviará @myceremonia.
Yes, Ceremonia products provide hair wellness for all hair types. As a brand, we find our inspiration in Latinx culture, with formulas featuring ingredients such as super fruits and plants that are native to Latin America, creating a product line that offers a modern take on Latinx rituals. Ceremonia is here to offer the very best of clean hair care for all, championing individuality, inclusivity and diversity. We’re here to celebrate a new natural.
Our office is located on 6 St Johns Ln, New York, NY 10013. With the current climate, we're working remotely until further notice.
All of our products are formulated and bottled in New York, with key active ingredients sourced from Central and South American countries, including Brazil, Peru and Mexico—some of the many places that inspired Ceremonia from the start. Explore our full list of active ingredients at our Ingredients Page!
We carefully select the perfect cocktail of natural ingredients for each product. Check out our full list of hero ingredients and information on each via our Ingredients Page!
Ceremonia is rooted in Latin heritage and ritual. As we believe the harmony of nature is the most powerful ceremonia there is, our brand celebrates such, with ingredients that are clean and safe—for you and nature.
We whole-heartedly believe that together every small step creates one big step toward a healthier world. Therefore, all of our bottles are made of 30% post-consumer-recycled PET material and are 100% recyclable.
In an effort to limit our packaging waste, only the essentials are included in your shipment while ensuring safe transport.
Additionally, we understand that what happens in the shower doesn’t stay in the shower. Therefore, none of our products contain any toxic ingredients that may be deemed unsafe for our environment or waterways.
We understand that sustainability is an ever-evolving topic, and we remain committed to honing and adapting our efforts, always looking to do what’s best for the Earth. For more on our sustainability journey, we invite you to visit our Sustainability Page and feel free to drop us a line at hola@ceremonia.com with any thoughts and ideas. We would love to continue the conversation with you!
No, nothing about Ceremonia products is harmful or toxic. Our clean-formula signature scent is 100% skin-safe, hypoallergenic and formulated without harsh chemicals, parabens or phthalate.
We don’t currently offer refill or subscription services at the moment, but we’re always innovating for brand loyalists like yourself. Sign up for our newsletter to be the first to know!
El Aceite de Moska es un aceite curativo para el cuero cabelludo que promueve el crecimiento del cabello, un cabello sano, nutrición y brillo, sin frizz. El aceite de pataua brasileña combinado con aloe vera y aceite de ricino proporciona la máxima reparación, acondicionamiento y crecimiento del cabello. Inspirado por el apreciado aceite Moska, derivado de la República Dominicana, este aceite reparador para el cuero cabelludo pronto se convertirá en su ritual de preferencia para el bienestar óptimo del cabello.
As often as you’d like! We recommend using 1-2 times per week for optimum scalp health, depending on how often you wash, but there is no risk in overuse of the product.
Nuestra fórmula del Aceite de Moska se hizo para apoyar la salud del cuero cabelludo en general. Nuestra fórmula ayuda a nutrir e hidratar el cuero cabelludo, mientras reduce la caspa y quita el exceso de sebo. Nuestro aceite de remedio para el cuero cabelludo, Aceite de Moska, promueve el bienestar de los folículos además de un cuero cabelludo saludable. En el caso de que usted tenga algunas condiciones subyacentes del cuero cabelludo, sugerimos que consulte con su médico de cuidado personal antes de usar Aceite de Moska.
Once the order is placed, you will receive a confirmation email with all order details and an order number directly to the email address provided during checkout. Order processing and fulfillment takes approximately 1-2 business days. You will then receive an email confirming shipping and tracking number. Shipping time depends on the shipping speed selected at checkout. We offer ground shipping (5-7 days) as default with 3-5 day standard shipping via USPS available, if preferred. We recommend ground shipping, as it’s the most sustainable!
If you change your mind about your purchase, unopened packages will be refunded within 15 days of purchase date. Please reach out to hola@ceremonia.com to start the process. We are currently not able to accept any returns. If there was an issue with your order or if it arrived damaged, please contact hola@ceremonia.com and we will help you right away.
Yes, Ceremonia products provide hair wellness for all hair types. As a brand, we find our inspiration in Latinx culture, with formulas featuring ingredients such as super fruits and plants that are native to Latin America, creating a product line that offers a modern take on Latinx rituals. Ceremonia is here to offer the very best of clean hair care for all, championing individuality, inclusivity and diversity. We’re here to celebrate a new natural.
No. Our products do not include parabens, sulfates or silicones and are free from many other ingredients you’ll find in traditional beauty. Did you know that Europe has banned 1,600 harmful and potentially toxic ingredients, while the US only bans 30 of them? At Ceremonia we pride ourselves in pushing the boundaries of what the future of beauty can be and have banned over 1,600 ingredients and beyond, following the EU framework. Read our full free-of list here!
Ceremonia prides itself in using clean and safe formulas with a strong emphasis on natural ingredients. At the intersection of farms and labs, Ceremonia has created its own original clean recipes with key natural ingredients sourced from Latin America. We believe in high-performance toxic-free products that are good for you and for the environment.
Yes. All Ceremonia products are vegan and cruelty free certified by The Leaping Bunny association. The Leaping Bunny Logo is the only internationally recognized symbol guaranteeing consumers that no new animal tests were used in the development of any product displaying it.
At this time, PCR (post-consumer resin) is the most suitable packaging option available, as it’s durable, recyclable, keeps single-use plastic out of landfills and requires the least amount of energy to be produced and recycled. While biodegradable plant-based plastic is great in theory, it requires rather sophisticated compost methods, which most do not have access to, and are not recyclable. This means that non-composted biodegradable packages are more than likely to end up in landfills due to inaccessibility to compost and the lack of specialized recycling facilities, and can take just as long to break down as regular plastic. PCR allows us to reuse thousands of pounds of plastic from our landfills and oceans, while also making them recyclable after you’re done using your product. In order to ensure your used bottles are properly recycled, we highly recommend this EPA guide to read up on your local recycling guidelines. For more information, please head over to our Sustainability Page.
While our product formulas are clean and safe, they are not “tear-free” for children. Avoid contact with eyes.
Sin duda. Cada una de nuestras fórmulas son suaves y sin sulfatos con ingredientes nutritivos, muchos de los cuales son especialmente desarrollados para tratar el cabello seco y / o dañado.
Aceite de Moska is great for all hair types! We recommend using 1-3 droppers of product on shorter lengths and at least 3-4 droppers for long lengths, massaging into the scalp and roots, working down your lengths into the ends. For best results, treat the scalp with Aceite de Moska at least once a week on average or more, depending on your hair health and need.
Yes, it is certified RIPT (Repeat Insult Patch Test), meaning it is non-irritating, clinically-tested and allergy-tested. While our formulas are clean and allergy-tested, we recommend consumers with a sensitive scalp to test the product on a smaller area, before full application. We recommend storing Aceite de Moska in a cool, dry place, away from direct sunlight to avoid altering the formula in any way.
We accept payments via American Express, Visa, MasterCard, Discover, Apple Pay, Google Pay and Ceremonia digital gift card.
You can input your promo/discount code on the Order Summary page, before Shipping and Payment during checkout. Only one code permitted per order, product exclusions may apply.
En este momento solamente realizamos pedidos a los EE.UU, pero ¡queremos saber de usted! Etiquétanos en Instagram y cuéntanos el siguiente lugar dónde te gustaría que se enviará @myceremonia.
Our office is located on 6 St Johns Ln, New York, NY 10013. With the current climate, we're working remotely until further notice.