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Resumen
Producto
Pagos/Ordenes/Reembolsos
¿De donde son los productos e ingredientes de Ceremonia? - +

All of our products are formulated and bottled in New York, with key active ingredients sourced from Central and South American countries, including Brazil, Peru and Mexico—some of the many places that inspired Ceremonia from the start. Explore our full list of active ingredients at our Ingredients Page!

¿Tienen los productos de Ceremonia parabenos, sulfatos, siliconas, o tal otro ingrediente dañino? - +

No. Our products do not include parabens, sulfates or silicones and are free from many other ingredients you’ll find in traditional beauty. Did you know that Europe has banned 1,600 harmful and potentially toxic ingredients, while the US only bans 30 of them? At Ceremonia we pride ourselves in pushing the boundaries of what the future of beauty can be and have banned over 1,600 ingredients and beyond, following the EU framework. Read our full free-of list here!

Ceremonia prides itself in using clean and safe formulas with a strong emphasis on natural ingredients. At the intersection of farms and labs, Ceremonia has created its own original clean recipes with key natural ingredients sourced from Latin America. We believe in high-performance toxic-free products that are good for you and for the environment.

¿Cuáles son los ingredientes activos claves y de donde han sido originados? - +

We carefully select the perfect cocktail of natural ingredients for each product. Check out our full list of hero ingredients and information on each via our Ingredients Page!

¿Son productos veganos y libres de crueldad? - +

Yes. All Ceremonia products are vegan and cruelty free certified by The Leaping Bunny association. The Leaping Bunny Logo is the only internationally recognized symbol guaranteeing consumers that no new animal tests were used in the development of any product displaying it.

¿Cuál es el método que utilizan para promover la sostenibilidad? - +

Ceremonia is rooted in Latin heritage and ritual. As we believe the harmony of nature is the most powerful ceremonia there is, our brand celebrates such, with ingredients that are clean and safe—for you and nature.
We whole-heartedly believe that together every small step creates one big step toward a healthier world. Therefore, all of our bottles are made of 30% post-consumer-recycled PET material and are 100% recyclable.
In an effort to limit our packaging waste, only the essentials are included in your shipment while ensuring safe transport.
Additionally, we understand that what happens in the shower doesn’t stay in the shower. Therefore, none of our products contain any toxic ingredients that may be deemed unsafe for our environment or waterways.
We understand that sustainability is an ever-evolving topic, and we remain committed to honing and adapting our efforts, always looking to do what’s best for the Earth. For more on our sustainability journey, we invite you to visit our Sustainability Page and feel free to drop us a line at hola@ceremonia.com with any thoughts and ideas. We would love to continue the conversation with you!

¿Por qué no se usan los envases que son biodegradables? - +

At this time, PCR (post-consumer resin) is the most suitable packaging option available, as it’s durable, recyclable, keeps single-use plastic out of landfills and requires the least amount of energy to be produced and recycled. While biodegradable plant-based plastic is great in theory, it requires rather sophisticated compost methods, which most do not have access to, and are not recyclable. This means that non-composted biodegradable packages are more than likely to end up in landfills due to inaccessibility to compost and the lack of specialized recycling facilities, and can take just as long to break down as regular plastic. PCR allows us to reuse thousands of pounds of plastic from our landfills and oceans, while also making them recyclable after you’re done using your product. In order to ensure your used bottles are properly recycled, we highly recommend this EPA guide to read up on your local recycling guidelines. For more information, please head over to our Sustainability Page.

¿Usan algún perfume o alguna fragancia en sus productos? - +

No, nothing about Ceremonia products is harmful or toxic. Our clean-formula signature scent is 100% skin-safe, hypoallergenic and formulated without harsh chemicals, parabens or phthalate.

¿Son sus productos seguros para uso con niños? - +

While our product formulas are clean and safe, they are not “tear-free” for children. Avoid contact with eyes.

¿Ofrecen servicios de recarga o suscripción? - +

We don’t currently offer refill or subscription services at the moment, but we’re always innovating for brand loyalists like yourself. Sign up for our newsletter to be the first to know!

¿Son sus productos seguros para el cabello teñido y / o dañado? - +

Sin duda. Cada una de nuestras fórmulas son suaves y sin sulfatos con ingredientes nutritivos, muchos de los cuales son especialmente desarrollados para tratar el cabello seco y / o dañado.

¿Qué es el Aceite de Moska? - +

El Aceite de Moska es un aceite curativo para el cuero cabelludo que promueve el crecimiento del cabello, un cabello sano, nutrición y brillo, sin frizz. El aceite de pataua brasileña combinado con aloe vera y aceite de ricino proporciona la máxima reparación, acondicionamiento y crecimiento del cabello. Inspirado por el apreciado aceite Moska, derivado de la República Dominicana, este aceite reparador para el cuero cabelludo pronto se convertirá en su ritual de preferencia para el bienestar óptimo del cabello.

¿Cuál es el mejor caso de uso del Aceite de Moska, el aceite de remedio para el cuero cabelludo? - +

Aceite de Moska is great for all hair types! We recommend using 1-3 droppers of product on shorter lengths and at least 3-4 droppers for long lengths, massaging into the scalp and roots, working down your lengths into the ends. For best results, treat the scalp with Aceite de Moska at least once a week on average or more, depending on your hair health and need.

¿Con cuánta frecuencia puedo usar el Aceite de Moska? - +

As often as you’d like! We recommend using 1-2 times per week for optimum scalp health, depending on how often you wash, but there is no risk in overuse of the product.

¿El Aceite de Moska es seguro para el cuero cabelludo / la piel sensible? - +

Yes, it is certified RIPT (Repeat Insult Patch Test), meaning it is non-irritating, clinically-tested and allergy-tested. While our formulas are clean and allergy-tested, we recommend consumers with a sensitive scalp to test the product on a smaller area, before full application. We recommend storing Aceite de Moska in a cool, dry place, away from direct sunlight to avoid altering the formula in any way.

¿Aceite de Moska tratará el cuero cabelludo que está seco o que pica? - +

Nuestra fórmula del Aceite de Moska se hizo para apoyar la salud del cuero cabelludo en general. Nuestra fórmula ayuda a nutrir e hidratar el cuero cabelludo, mientras reduce la caspa y quita el exceso de sebo. Nuestro aceite de remedio para el cuero cabelludo, Aceite de Moska, promueve el bienestar de los folículos además de un cuero cabelludo saludable. En el caso de que usted tenga algunas condiciones subyacentes del cuero cabelludo, sugerimos que consulte con su médico de cuidado personal antes de usar Aceite de Moska.

¿Cuales son las formas de pago que aceptan? - +

We accept payments via American Express, Visa, MasterCard, Discover, Apple Pay, Google Pay and Ceremonia digital gift card.

¿Cómo es el proceso de pedido / envío? - +

Once the order is placed, you will receive a confirmation email with all order details and an order number directly to the email address provided during checkout. Order processing and fulfillment takes approximately 1-2 business days. You will then receive an email confirming shipping and tracking number. Shipping time depends on the shipping speed selected at checkout. We offer ground shipping (5-7 days) as default with 3-5 day standard shipping via USPS available, if preferred. We recommend ground shipping, as it’s the most sustainable!

¿Cómo puedo utilizar mi código de promoción / descuento? - +

You can input your promo/discount code on the Order Summary page, before Shipping and Payment during checkout. Only one code permitted per order, product exclusions may apply.

¿Cuál es su política de devoluciones? - +

If you change your mind about your purchase, unopened packages will be refunded within 15 days of purchase date. Please reach out to hola@ceremonia.com to start the process. We are currently not able to accept any returns. If there was an issue with your order or if it arrived damaged, please contact hola@ceremonia.com and we will help you right away.

¿Envían por todo el mundo? - +

En este momento solamente realizamos pedidos a los EE.UU, pero ¡queremos saber de usted! Etiquétanos en Instagram y cuéntanos el siguiente lugar dónde te gustaría que se enviará @myceremonia.

I don’t identify as Latinx. Is Ceremonia still for me? - +

Yes, Ceremonia products provide hair wellness for all hair types. As a brand, we find our inspiration in Latinx culture, with formulas featuring ingredients such as super fruits and plants that are native to Latin America, creating a product line that offers a modern take on Latinx rituals. Ceremonia is here to offer the very best of clean hair care for all, championing individuality, inclusivity and diversity. We’re here to celebrate a new natural.

Where are you located? - +

Our office is located on 6 St Johns Ln, New York, NY 10013. With the current climate, we're working remotely until further notice.

¿De donde son los productos e ingredientes de Ceremonia? - +

All of our products are formulated and bottled in New York, with key active ingredients sourced from Central and South American countries, including Brazil, Peru and Mexico—some of the many places that inspired Ceremonia from the start. Explore our full list of active ingredients at our Ingredients Page!

¿Cuáles son los ingredientes activos claves y de donde han sido originados? - +

We carefully select the perfect cocktail of natural ingredients for each product. Check out our full list of hero ingredients and information on each via our Ingredients Page!

¿Cuál es el método que utilizan para promover la sostenibilidad? - +

Ceremonia is rooted in Latin heritage and ritual. As we believe the harmony of nature is the most powerful ceremonia there is, our brand celebrates such, with ingredients that are clean and safe—for you and nature.
We whole-heartedly believe that together every small step creates one big step toward a healthier world. Therefore, all of our bottles are made of 30% post-consumer-recycled PET material and are 100% recyclable.
In an effort to limit our packaging waste, only the essentials are included in your shipment while ensuring safe transport.
Additionally, we understand that what happens in the shower doesn’t stay in the shower. Therefore, none of our products contain any toxic ingredients that may be deemed unsafe for our environment or waterways.
We understand that sustainability is an ever-evolving topic, and we remain committed to honing and adapting our efforts, always looking to do what’s best for the Earth. For more on our sustainability journey, we invite you to visit our Sustainability Page and feel free to drop us a line at hola@ceremonia.com with any thoughts and ideas. We would love to continue the conversation with you!

¿Usan algún perfume o alguna fragancia en sus productos? - +

No, nothing about Ceremonia products is harmful or toxic. Our clean-formula signature scent is 100% skin-safe, hypoallergenic and formulated without harsh chemicals, parabens or phthalate.

¿Ofrecen servicios de recarga o suscripción? - +

We don’t currently offer refill or subscription services at the moment, but we’re always innovating for brand loyalists like yourself. Sign up for our newsletter to be the first to know!

¿Qué es el Aceite de Moska? - +

El Aceite de Moska es un aceite curativo para el cuero cabelludo que promueve el crecimiento del cabello, un cabello sano, nutrición y brillo, sin frizz. El aceite de pataua brasileña combinado con aloe vera y aceite de ricino proporciona la máxima reparación, acondicionamiento y crecimiento del cabello. Inspirado por el apreciado aceite Moska, derivado de la República Dominicana, este aceite reparador para el cuero cabelludo pronto se convertirá en su ritual de preferencia para el bienestar óptimo del cabello.

¿Con cuánta frecuencia puedo usar el Aceite de Moska? - +

As often as you’d like! We recommend using 1-2 times per week for optimum scalp health, depending on how often you wash, but there is no risk in overuse of the product.

¿Aceite de Moska tratará el cuero cabelludo que está seco o que pica? - +

Nuestra fórmula del Aceite de Moska se hizo para apoyar la salud del cuero cabelludo en general. Nuestra fórmula ayuda a nutrir e hidratar el cuero cabelludo, mientras reduce la caspa y quita el exceso de sebo. Nuestro aceite de remedio para el cuero cabelludo, Aceite de Moska, promueve el bienestar de los folículos además de un cuero cabelludo saludable. En el caso de que usted tenga algunas condiciones subyacentes del cuero cabelludo, sugerimos que consulte con su médico de cuidado personal antes de usar Aceite de Moska.

¿Cómo es el proceso de pedido / envío? - +

Once the order is placed, you will receive a confirmation email with all order details and an order number directly to the email address provided during checkout. Order processing and fulfillment takes approximately 1-2 business days. You will then receive an email confirming shipping and tracking number. Shipping time depends on the shipping speed selected at checkout. We offer ground shipping (5-7 days) as default with 3-5 day standard shipping via USPS available, if preferred. We recommend ground shipping, as it’s the most sustainable!

¿Cuál es su política de devoluciones? - +

If you change your mind about your purchase, unopened packages will be refunded within 15 days of purchase date. Please reach out to hola@ceremonia.com to start the process. We are currently not able to accept any returns. If there was an issue with your order or if it arrived damaged, please contact hola@ceremonia.com and we will help you right away.

I don’t identify as Latinx. Is Ceremonia still for me? - +

Yes, Ceremonia products provide hair wellness for all hair types. As a brand, we find our inspiration in Latinx culture, with formulas featuring ingredients such as super fruits and plants that are native to Latin America, creating a product line that offers a modern take on Latinx rituals. Ceremonia is here to offer the very best of clean hair care for all, championing individuality, inclusivity and diversity. We’re here to celebrate a new natural.

¿Tienen los productos de Ceremonia parabenos, sulfatos, siliconas, o tal otro ingrediente dañino? - +

No. Our products do not include parabens, sulfates or silicones and are free from many other ingredients you’ll find in traditional beauty. Did you know that Europe has banned 1,600 harmful and potentially toxic ingredients, while the US only bans 30 of them? At Ceremonia we pride ourselves in pushing the boundaries of what the future of beauty can be and have banned over 1,600 ingredients and beyond, following the EU framework. Read our full free-of list here!

Ceremonia prides itself in using clean and safe formulas with a strong emphasis on natural ingredients. At the intersection of farms and labs, Ceremonia has created its own original clean recipes with key natural ingredients sourced from Latin America. We believe in high-performance toxic-free products that are good for you and for the environment.

¿Son productos veganos y libres de crueldad? - +

Yes. All Ceremonia products are vegan and cruelty free certified by The Leaping Bunny association. The Leaping Bunny Logo is the only internationally recognized symbol guaranteeing consumers that no new animal tests were used in the development of any product displaying it.

¿Por qué no se usan los envases que son biodegradables? - +

At this time, PCR (post-consumer resin) is the most suitable packaging option available, as it’s durable, recyclable, keeps single-use plastic out of landfills and requires the least amount of energy to be produced and recycled. While biodegradable plant-based plastic is great in theory, it requires rather sophisticated compost methods, which most do not have access to, and are not recyclable. This means that non-composted biodegradable packages are more than likely to end up in landfills due to inaccessibility to compost and the lack of specialized recycling facilities, and can take just as long to break down as regular plastic. PCR allows us to reuse thousands of pounds of plastic from our landfills and oceans, while also making them recyclable after you’re done using your product. In order to ensure your used bottles are properly recycled, we highly recommend this EPA guide to read up on your local recycling guidelines. For more information, please head over to our Sustainability Page.

¿Son sus productos seguros para uso con niños? - +

While our product formulas are clean and safe, they are not “tear-free” for children. Avoid contact with eyes.

¿Son sus productos seguros para el cabello teñido y / o dañado? - +

Sin duda. Cada una de nuestras fórmulas son suaves y sin sulfatos con ingredientes nutritivos, muchos de los cuales son especialmente desarrollados para tratar el cabello seco y / o dañado.

¿Cuál es el mejor caso de uso del Aceite de Moska, el aceite de remedio para el cuero cabelludo? - +

Aceite de Moska is great for all hair types! We recommend using 1-3 droppers of product on shorter lengths and at least 3-4 droppers for long lengths, massaging into the scalp and roots, working down your lengths into the ends. For best results, treat the scalp with Aceite de Moska at least once a week on average or more, depending on your hair health and need.

¿El Aceite de Moska es seguro para el cuero cabelludo / la piel sensible? - +

Yes, it is certified RIPT (Repeat Insult Patch Test), meaning it is non-irritating, clinically-tested and allergy-tested. While our formulas are clean and allergy-tested, we recommend consumers with a sensitive scalp to test the product on a smaller area, before full application. We recommend storing Aceite de Moska in a cool, dry place, away from direct sunlight to avoid altering the formula in any way.

¿Cuales son las formas de pago que aceptan? - +

We accept payments via American Express, Visa, MasterCard, Discover, Apple Pay, Google Pay and Ceremonia digital gift card.

¿Cómo puedo utilizar mi código de promoción / descuento? - +

You can input your promo/discount code on the Order Summary page, before Shipping and Payment during checkout. Only one code permitted per order, product exclusions may apply.

¿Envían por todo el mundo? - +

En este momento solamente realizamos pedidos a los EE.UU, pero ¡queremos saber de usted! Etiquétanos en Instagram y cuéntanos el siguiente lugar dónde te gustaría que se enviará @myceremonia.

Where are you located? - +

Our office is located on 6 St Johns Ln, New York, NY 10013. With the current climate, we're working remotely until further notice.